Charge of partnerships – Hellio
Vanessa Cordinel has a degree in office automation and has been working in the building sector for 16 years. She first joined a large real estate group. Driven by the rich customer relationship in this sector, she then joined various teams (design office, planning, field) before finally joining GEO PLC in 2016.
How long have you been with the company and what is your current position at Hellio?
I started at GEO PLC on 1 March 2016 as production manager. I quickly progressed to the position of sales person working with traders and self-employed craftsmen. I held this position for 2 years. Since October 2018, I have been in charge of partnerships within Hellio, a GEO PLC brand. My job consists to take over from the craftsman after signing the contract with our sales representative.
I train the craftsman in our various tools, explain how to put together a file, inform him about our price lists, the evolution of our EEC sheets, our commercial offers, etc...
At Hellio, we form a great team with our partner craftsmen and everyone is committed to enabling craftsmen to develop and, above all, to improve the energy performance of each home in France!
What are the advantages for a private individual to call on the services of an RGE craftsman (recognised as an environmental guarantor)?
There are many advantages: the guarantee of the quality of the work carried out, the support of the RGE craftsman in the implementation of an energy efficiency project for the individual in order to reduce his energy consumption as much as possible.
The RGE label also allows individuals to benefit from State aid (tax credit, “Ma primerenov”, EEC premium)? It is here that Hellio intervenes and offers individuals assistance in obtaining these aids.
Today, Hellio offers 4 turnkey solutions to private individuals to continue to enhance and improve the thermal comfort of their homes: mescomblesgratuits.fr, machaudièregratuite.fr, moncalorifugeagegratuit.fr and isolermonplancher.fr.
We are seeing more and more articles on insulation scams. How does Hellio guarantee the conformity of the work of its partner craftsmen?
Before each file is submitted to the PNCEE (National Pole of Energy Saving Certificates), our quality department takes a sample file from our various partners and carries out an initial telephone audit. We also call on various control bodies such as BUREAU VERITAS. Thus, the conformity of the installations made by our partner craftsmen is ensured.
In case of unsatisfactory control, we ask our craftsmen to intervene once again on the building sites. A new audit is then carried out either by the control office or by the quality department to verify the craftsman's statements.
What is the project or action you are most proud of?